Accepted Insurance Carriers:
- Aetna www.aetna.com
- Blue Cross and Blue Shield of Rochester www.excellusbcbs.com
- Blue Cross and Blue Shield of WNY www.bcbswny.com
- Cigna www.cigna.com
- Empire Blue Cross and Blue Shield (call member services)
- Fidelis Care www.fideliscare.org
- Lifetime Benefit Solutions www.lifetimebenefitsolutions.com
- Martins Point www.martinspoint.org
- Monroe Plan/Blue Choice Option www.monroeplan.com
- Multiplan/PCHS www.multiplan.com
- MVP Healthcare www.mvphealthcare.com
- MVP Option www.mvphealthcare.com
- NYS Medicaid www.health.ny.gov/healthcare/medicaid/
- Tricare (some plans, but not all) www.tricare/mil
- United Health Care www.unitedhealthcareonline.com
Our providers admit to, but are not employed by, Golisano Children's Hospital at URMC and Rochester Regional Health Service (RGHS).
We utilize ACM and URMC labs for patient testing and to process specimens. Please make us aware of any conflicts with your insurance coverage.
While there are numerous insurance plans available to our patients, we encourage you to check your plan's list of participating providers to confirm we are participating with your plan. If we are not participating with your health plan, you will be charged "out of network" fees by your plan. Please let our staff know if our providers are "out-of-network" of your insurance plan.
To review our practice fee schedule, please contact our Billing Office at 585-377-8105. Be advised that the fee schedule is an estimate of your visit and may not include absent or unforeseen circumstantial charges.
Frequently Asked Questions about health care costs
Likewise, our providers use screening tools for depression, anxiety and ADHD to assist with the diagnosis and treatment of your child. Please be advised that some insurance plans may not cover these screening tools in full which may result in an additional expense billed to you.
We will do all we can to answer your questions or help you with billing matters.
"Billing should never get in the way of good patient care".
If you have any billing questions, either contact our billing manager, Connie Montana, or send an E-mail message using the following link: