Contacting Us 
During regular weekday office hours, a pediatric nurse is available to answer your questions via phone about routine care and illnesses. 585-377-0840. Click on this link to help you decide what is routine, urgent, or a true emergency. You will also find some tips to use before and during the call. Telephone Tips
For our hearing-impaired patients, we have a TTY line at 585-377-0906.
After hours, should you have an urgent need or an emergency situation, you can reach a pediatric nurse or one of our doctors through the answering service at 585-723-6550.
For non-urgent questions or problems, you may use the following convenient E-link: